Top Management Story

Writen by Martin Haworth

To get the best results you have to be very good at Managing People...and it's not as hard as you might think. Here are the secrets of the very best managers:-

The best at Managing People...

1. Manage!

   They focus on getting their people to deliver the key activities and don't attempt do too much themselves. The best managers delegate widely, using the ethic 'Ask for forgiveness, not for permission' to free their people from blame or wrongdoing.

2. Build the Best Teams

   Leveraging the exceptional talents of all the people around them, managers develop and utilise capability fully - and glue it together.

3. Focus on Delivery

   Managers are there to deliver the day to day tactical results the business or organisation needs. Here, there is little space for strategy or vision as such, but those great at managing peoplewill keep a reference point there. Every manager's defined goal is measurable results.

4. Build Relationships

   As it's all about people, great managers build relationships easily and make it a priority, day-in-day out. They spend a lot of time with and listening to, their people.

5. Accept Feedback

   Actually, they don't just accept it, they suck feedback in - they use their excellent listening skills to seek out feedback all the time - in every interaction.

6. Develop Others

   Grasping the opportunities, the best managers quickly link them to those who can make progress in their own development - and in line with ongoing Succession Planning, prepare for the future well in advance.

7. Are Accountable

   They are very clear that they are 'where the buck stops'. No blame elsewhere, not upwards deflection of decisions; no 'someone else's fault'. They are where the action is and they accept it. It's down to them.

8. Set Standards

   To ensure that everyone is clear, great managers have simple and clear standards throughout their area of operation - ideally created in collaboration with their people.

9. Are Determined

   Focusing entirely on value-creation, they stick to plans, policies and change programmes like glue. They have a skill to know and deliver what is right, without veering from their Vision.

10. Can Be Trusted

    The best managers are ethically sound, fair and honest. They make promises only when they know they can deliver. Everyone is treated equally and their own behaviour models fairness and transparency.

Simple steps, using them can make 90% of your management very, very effective. Checkout the website for key information in 40 different people skills to develop your management skills fast!

Copyright 2005 Martin Haworth is a Business and Management Coach. He works worldwide, mainly by phone, with small business owners, executives and corporate leaders. He has hundreds of hints, tips and ideas at his website, http://www.coaching-businesses-to-success.com. and a regular blog right here (Note to editors. Feel free to use this article, wherever you think it might be of value - it would be good if you could include a live link) ...helping you, to help your people, to help your business grow...